Delivery & Returns
All orders are dispatched the next working day and are posted via Royal Mail or DHL. We aim for delivery within 2 working days maximum, but there occasionally may be delays due to the Covid-19 working guidelines.
Standard mainland UK delivery is £3.50 for all orders.
Orders placed before 2.30pm Monday to Friday are despatched the same day by a tracked courier service.
Guernsey, Isle of Man and Jersey delivery: £10.50.
Ireland delivery: £11.50.
On the very rare occasion a breakage occurs or goods are faulty, we will happily offer a replacement or a credit on the return of the items in question. Please contact us at firstname.lastname@example.org within seven (7) days of receipt of the product.
We may require the return or photographic documentation of any product or packaging which you are dissatisfied, which we will notify you of via email and will notify you of the approval or rejection of your refund / replacement. Any replacement may be for individual cocktails or the entire cocktail box at our expense or a full or partial credit or refund of the purchase price for the cocktail / cocktail box.
If we choose to provide a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.